Your Journey into Eléme Day Spa

Arrival at Eléme Day Spa

To give you and your therapist time to plan your stellar experience, please arrive 15 minutes before your scheduled treatment time. If you arrive late, we may need to reduce your treatment time. We’ll do our best to avoid that, but it’s not always possible.

Medical conditions

When making your reservation, please advise us of any medical or health conditions, allergies or injuries that might affect your spa experience.

Pregnancy

Our team will help you select the most suitable treatments for you to enjoy during your pregnancy. Even though we don’t massage in the first trimester, we have treatments suitable for mums-to-be as well as nursing mums.

Minimum age

You’ll need to be at least 16 years of age to use the spa services.

Spa formalities

To make things more chillaxing and comfortable for everyone, mobile phones are off the menu, please place all devices on silent.

Cancellations

A 100% charge will apply for any treatments cancelled or rescheduled with less than 24-hours’ notice. The same applies for no-shows and gift certificate bookings.

Gift certificates

Gift certificates are available for all treatments, packages and products. Certificates are valid for 36-months from purchase.

Group bookings

We welcome group bookings and will be delighted to help you curate the perfect Eléme experience for you and your group.

Eléme Day Spa is open daily

Sun - Thur 9am - 6pm
Fri - Sat 9am - 7pm

To book a treatment or to find out more about the services we offer, contact us on 07 4252 7700 or elemespa@crystalbrookcollection.com
We recommend you book in advance to ensure your preferred time and service(s) are available.